Privacy Policy

Last updated: June 2026.

This policy explains how the Clínica Veterinária das Glicínias — Vets on the Road (Braga, Portugal) collects and processes your personal data through this website, in line with the GDPR (Regulation (EU) 2016/679).

1. Data controller

Clínica Veterinária das Glicínias (Vets on the Road), Braga, Portugal.
Email: glicinias@vetsontheroad.pt · Phone: +351 963 616 279.

2. What data we collect

• Contact form: name, email, phone, clinic/subject and your message.
• Newsletter: email address.
• Browsing data: data collected via cookies and similar technologies (see our Cookie Policy).

3. Purposes and legal basis

• Respond to your enquiries and arrange appointments — consent / pre-contractual steps.
• Send the newsletter — consent, which you may withdraw at any time.
• Protect our forms from abuse (reCAPTCHA) — legitimate interest in security.
• Measure and improve the site (analytics) — consent.

4. Retention

We keep messages and subscriptions only for as long as necessary for the purpose above or until you withdraw your consent / ask for deletion.

5. Sharing and processors

We do not sell your data. We may share it with service providers acting on our behalf: Vet Manager (online booking), Google (reCAPTCHA, Analytics, Fonts), our hosting/email provider, and the social networks we link to (Instagram, Facebook).

6. International transfers

Some providers (e.g. Google) may process data outside the EU, under the safeguards required by the GDPR (such as the EU Standard Contractual Clauses).

7. Your rights

You have the right to access, rectify, erase, restrict and object to the processing of your data, and to data portability. To exercise them, email glicinias@vetsontheroad.pt.

8. Security

We apply appropriate technical and organisational measures to protect your data against loss, misuse or unauthorised access.

9. Complaints

You may lodge a complaint with the Portuguese supervisory authority, CNPD (www.cnpd.pt), or in the Complaints Book.

10. Changes

We may update this policy. The current version is always available on this page.